How to use as a Civil Society Organisation (CSO)
Registration
- All users must be registered to the Hub to be able to access the Job Market.
- CSOs must be registered under either the Company’s Act or the NPO Registration Act 2019 to be able to sign up for CSO Go.
Request for Services
- Once successfully registered CSOs can “Post a Job”.
- Each job belonging to a different category must be posted separately.
- CSOs can “Remove/Cancel jobs at anytime.
Search & Match
- CSOs can either search the Hub’s Service Provider Database to find potential candidates for their Jobs posted or wait for providers to express interest in their Job.
Contract of Agreement
- When a CSO has approved a Service Provider for their Job, both parties are open to negotiate the details of their contract which must be signed before the Job can be started.
Payment to Service Provider
- All payments are made through the Hub.
- Proof of payment must be verified before the Job can start.
- Payment plan is to be negotiated and agreed upon before the commencement of the Job.
Evaluation & Close
- The successful completion of a Job is to be indicated by both parties. When this is done, the Contract is closed.
- After the Contract is closed, an invoice of the transaction will be provided.
How to use as a Service Provider
Registration
- Service Providers must provide proof of qualifications for services they wish to provide.
Assessment & Approval
- Applications may take up to five (5) working to be processed.
- You will receive an email either approving your application or providing assistance/information on what went wrong and how to gain approval.
Contract of Agreement
- Service Providers can manually search the Hub’s Job Board for Jobs that interest them using filters for category and price range.
- When a CSO has approved a Service Provider for their Job, both parties are open to negotiate the details of their contract which must be signed before the Job can be started.
Getting Paid
- All payments to the Service Provider will be made by the Hub.
- Payment plan is to be negotiated and agreed upon before the commencement of the Job.
- For a typical Job, providers are given an initial down payment before the Job starts, then an intermediary payment at the Check Point Update and a Final Payment when the Job is complete.
Evaluation & Close
- The successful completion of a Job is to be indicated by both parties. When this is done, the Contract is closed.
- After the Contract is closed, an invoice of the transaction will be provided.
Review of Services and Hub by CSO and Service Providers
- Both parties are asked to provide a review and rating of their interaction with the other as well as the Hub to improve our services.
- These will be posted to the Hub’s website and used as a ranking system to determine the order of Providers listed in our Service Provider Database.
- Likewise, the reviews of the CSO will be featured on their profiles.
